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Basketball Court Game

Refund Policy

Last Updated: 12/14/2025

At House of Kynetic, all products are custom-made to order based on each client’s unique design, sizing, and specifications.

Refunds & Cancellations

  • A 50% deposit is required to begin production and is non-refundable once production has started.

  • Due to the custom nature of our products, all sales are final.

  • Orders cannot be canceled or refunded after design approval and production has begun.

 

Non-Refundable Items

Refunds or exchanges will not be provided for:

  • Incorrect sizes or quantities submitted by the client

  • Approved designs, colors, names, or numbers

  • Minor color variations due to screen or printing differences

  • Delays caused by late approvals or incomplete information

 

Manufacturing Errors

If a manufacturing defect or error occurs on our end:

  • The issue must be reported within 5 days of delivery

  • Clear photos must be provided for review

  • If approved, we will offer a reasonable resolution at our discretion

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