
Refund Policy
Last Updated: 12/14/2025
At House of Kynetic, all products are custom-made to order based on each client’s unique design, sizing, and specifications.
Refunds & Cancellations
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A 50% deposit is required to begin production and is non-refundable once production has started.
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Due to the custom nature of our products, all sales are final.
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Orders cannot be canceled or refunded after design approval and production has begun.
Non-Refundable Items
Refunds or exchanges will not be provided for:
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Incorrect sizes or quantities submitted by the client
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Approved designs, colors, names, or numbers
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Minor color variations due to screen or printing differences
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Delays caused by late approvals or incomplete information
Manufacturing Errors
If a manufacturing defect or error occurs on our end:
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The issue must be reported within 5 days of delivery
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Clear photos must be provided for review
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If approved, we will offer a reasonable resolution at our discretion